Groundhogg Service

Amazon Web Services are one of the leading players in providing cloud base services. Groundhogg services use Amazon’s Simple Email Service(SES) to send effective emails as well as Simple Notification Service(SNS) to send SMS.

You can register for Groundhogg Services using Groundhogg plugin as well as you can use the official Groundhogg website to signup your self for Groundhogg services.

When you register for Groundhogg services we will register your domain with AWS for sending emails. Groundhogg Services uses public domain records to verify the identity of your domain. Groundhogg Services can only send emails using your domain name once it is able to find public records.

You can view your public domain records in the Groundhogg setting page or you can log in on your groundhogg account to view your records. Once you have a record you can go to your DNS zone settings and add records.

Checking Records

Groundhogg services check your domain public details to verify records to send emails. These records are important because it signs the email. signed emails have higher chances to reach your client’s inbox.

This procedure is fairly simple as copy past but in some cases, some users use a subdomain or place their public records at the wrong place.

You can check your public records using various ways one of them is DNS checker(click here) and make sure Groundhogg will be able to verify it successfully.


You can use DNS checker to check public detail of your domain. just copy your TXT record name from the list and past that into DNS Checker and select record type as TXT.

Groundhogg services can only verify your domain if these public records are available in your domain.

In Case of Domain Not Verified

Some host appends domain name at the end of record so it is always a good idea to know your host is appending domain at the end or not. You can do that by using DNS checker (Click Here) and search for TXT record displayed in your account and by adding domain name at the end of the record. For example, search for _amazonses.groundhogg.io and _amazonses.groundhogg.io.groundhogg.io

If you found your domain records at the _amazonses.groundhogg.io.groundhogg.io then your host is appending your domain name at the end. In this case, just remove groundhogg.io form all the records name. For example, _amazonses.groundhogg.io gets replaced with _amazonses. Just update these records and check its working properly using this website https://dnschecker.org/.

In case there are still errors, The reason your emails are not sending is that your domain current status is failed. To solve this issue go to your groundhogg account delete your domain and register it again. it will restart the verification process for your domain. When you re-register your domain DNS records stays the same but your groundhogg KEY changes so don’t forget to copy and past new key inside groundhogg.

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