If you have a caching plugin/system enabled on your site there are a few things you will need to do in order to ensure Groundhogg works properly.
Sometimes caching systems will cache cookies.
You will need to exclude the following cookies from Groundhogg.
groundhogg-tracking gh-referrer gh-form-impressions gh_contact_tab
Exclude The Managed Page
Groundhogg uses something called the “Managed Page” to show contacts areas of Groundhogg that can’t be edited.
These pages are managed in Groundhogg.
- Email Preferences page
- Unsubscribed page
- Email confirmed paged
- Email browser view
- Hosted form page
- Tracking links
And need to be excluded as they use dynamic content to show personal information to your contacts.
Most caching systems have an option to EXCLUDE a URL. Groundhogg uses a specific URL structure for the managed pages, so you only have to exclude one rule.
See below how to exclude the managed page for your caching plugin.
Exclude the following URL in WP-Rocket
Exclude the following in CometCache
W3 Total Cache
Exclude the following in W3
Using SiteGround? Exclude the following.
Go to your LiteSpeed settings, find the excludes tab and add the following.