Caching Compatibility

If you have a caching plugin/system enabled on your site there are a few things you will need to do in order to ensure Groundhogg works properly.

Exclude Cookies

Sometimes caching systems will cache cookies.

You will need to exclude the following cookies from Groundhogg.

groundhogg-tracking
gh-referrer
gh-form-impressions
gh_contact_tab

Exclude The Managed Page

Groundhogg uses something called the “Managed Page” to show contacts areas of Groundhogg that can’t be edited.

These pages are managed in Groundhogg.

  • Email Preferences page
  • Unsubscribed page
  • Email confirmed paged
  • Email browser view
  • Hosted form page
  • Tracking links

And need to be excluded as they use dynamic content to show personal information to your contacts.

Most caching systems have an option to EXCLUDE a URL. Groundhogg uses a specific URL structure for the managed pages, so you only have to exclude one rule.

https://www.yoursite.com/gh/*

See below how to exclude the managed page for your caching plugin.

WP-Rocket

Exclude the following URL in WP-Rocket

/gh/(.*)

Comet Cache

Exclude the following in CometCache

^/gh/

W3 Total Cache

Exclude the following in W3

/gh*

SG Optimizer

Using SiteGround? Exclude the following.

/gh/*

LiteSpeed Cache

Go to your LiteSpeed settings, find the excludes tab and add the following.

/gh
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