What Are Actions

Actions are what you use to build an automated response when any benchmark is triggered. They are essential to providing a cohesive and automated user experience for your customers.

Groundhogg provides an extensive list of default actions as well as an API to add custom actions.

What is an action?

An action is a response to when a contact does something.

For example: If john fills out a form (benchmark) then send a welcome email (action).


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